THE STRATEGIC AND OPERATIONAL PARTNER OF SMALL AND LARGE SMES

THE STRATEGIC AND OPERATIONAL PARTNER OF SMALL AND LARGE SMES

Our services and solutions

Administrative assistance

Incoming call answering

From 5 €/call

Incoming call answering

From 5 €/call

Do you want professional call handling when you are out on a call, busy with a patient or client? If you use 24PM's VoiP telephony, we can handle this excess phone traffic and treat it as if it were picked up in-house.

Being called
The business

Telephone operators can receive your customers in their native language.

Our teleoperators :

  • Are passionate about their job and customer contact
  • Are paid on average above average with bonuses for satisfaction.
  • Are reliable and have been with us for a long time.
  • And most importantly: seront fidèles à votre image

The most important thing is the access to a wiki or a document portal to be able to answer easily to your customers if they have a simple question. By default, our collaborators will use the data present on your website in order to work at the "best effort" in the total benevolence of your business relationship.

Typical profile of a 24PM employee

For this type of position, we hire former call center operators who are looking for better working conditions and more human projects.

Overflow

Pick up the phone when you are busy, reminders on missed calls

Make appointments

With shared agenda

Message taking

Email or callback every day for debriefing (dedicated teleoperators)

Request encoding

Request for support intervention,...

Advertising campaigns

Incoming calls on radio or TV advertising via special numbers (0800)

Non contractual description

Overflow

Pick up the phone when you are busy, reminders on missed calls

Make appointments

With shared agenda

Message taking

Email or callback every day for debriefing (dedicated teleoperators)

Request encoding

Request for support intervention,...

Advertising campaigns

Incoming calls on radio or TV advertising via special numbers (0800)

Want to discuss opportunities?

Let's have a coffee together