Do you want professional call handling when you are out on a call, busy with a patient or client? If you use 24PM's VoiP telephony, we can handle this excess phone traffic and treat it as if it were picked up in-house.
Being calledTelephone operators can receive your customers in their native language.
Our teleoperators :
The most important thing is the access to a wiki or a document portal to be able to answer easily to your customers if they have a simple question. By default, our collaborators will use the data present on your website in order to work at the "best effort" in the total benevolence of your business relationship.
For this type of position, we hire former call center operators who are looking for better working conditions and more human projects.
Pick up the phone when you are busy, reminders on missed calls
With shared agenda
Email or callback every day for debriefing (dedicated teleoperators)
Request for support intervention,...
Incoming calls on radio or TV advertising via special numbers (0800)
Pick up the phone when you are busy, reminders on missed calls
With shared agenda
Email or callback every day for debriefing (dedicated teleoperators)
Request for support intervention,...
Incoming calls on radio or TV advertising via special numbers (0800)