YOUR ACCOUNT - SUPPORT PLANS - RATES - REQUEST A SERVICE - PAYMENTS - CONTRACTS
YES, The creation of a user account is free. This action does not require any obligation to subscribe to a commitment plan.
Opening an account allows you to :
Interact online with 24PM;
Open a profile for your company and subscribe to a support plan;
Identify yourself to follow your files, invoices and requests online.
Whether you are a starter, a startup, a scaleup or an established company, all legal or natural persons who are companies and have signed a support plan with 24PM may become member.
To become a member, you must :
Subscribe to a support plan.
Pay 1 € / company: Type B share returned at the end of the relationship with 24PM.
Deposit the minimum security.
Activate the Sdd mandate.
YES. if your country of residence is in the list of countries with automatic acceptance (e.g. Belgium).
Yes. It is possible to create several users on a member's account. It is also possible to assign specific rights to the user (e.g. finance, projects, etc.).
The legal address is automatically synchronized with the VIES Service of the European Union.
The contact information for each user can be edited by the users and administrators of the account.
You have not subscribed to any support plan: your user account can be deleted immediately.
If you have subscribed to a support plan, the contract concluded between the member and 24PM by subscribing to one of the support plans will be terminated by giving one month's notice by registered mail to 24PM's head office.
We advise you to check that a downgrade of your support plan is not more suitable.
The data is kept only for the time necessary to process it and for the purpose entrusted by the user.
24PM complies with the recommendations of the FPS Finance and the National Bank of Belgium with regard to legal obligations for evidential purposes. 24PM automatically deletes data that no longer has any legal reason to be kept.
If you wish to retrieve a copy of your data, do so before the recommended time limit expires (5 to 10 years).
Your personal files are permanently deleted when you close your account.
The user account allows the member to connect to the 24PM intranet.
The trust account records the financial movements of the member's "client" account.
Upon request, after an examination and a joint decision, your account can be migrated without any other formality than signing a transfer contract.
Contact us for more information!
During an appointment with an Account Manager.
Online, by answering questions.
To begin with, you choose the Basic formula.
Depending on the offer: To begin with, you opt for the Success Pack: a formula guaranteeing €5,000 in annual savings by following the recommendations of the audit report. This pack is worth 425 € including travel to your company, is fully reimbursed in case of failure.
No. The partner formula allows 24PM to become a shareholder of a company and to support it in its daily development. We take care to evaluate the relevance of each application before accepting the partnership.
There is no time limit to the use of the Basic formula, on each invoice, if your financial interest is to upgrade your support plan, an explicit message will be displayed.
Yes. It is easy for you to change from one support plan to another. The downgrade starts the month after your request. The upgrade takes effect the next day.
We advise you to call on the Project Manager to make the right choice.
Currently, a flat fee of 250 for a 1h30 consultation is required. You get a 20% discount with the "Standard" support plan.
You will find the "price ranges" on the "Trades/Services" page of the website. These rates are given as an indication and do not take into account possible sponsorship promotions, the commercial margin of the support plan, personal discounts, .... . We therefore invite you to contact us. A Project Manager is at your disposal to answer your questions.
You will also find them on your member area. To do so, we invite you to open a member account at 24PM.
Yes. We work with packages. We invite you to contact your Project Manager so that he can take the time to answer your questions.
The rates can be influenced mainly by the profile of the employees (junior, medior, senior). For some professions, there is a need for continuous training, which also influences the rate.
If you want us to work on an assignment or project for your company, contact your Project Manager. His/her task is to help you plan and budget the collaboration with our teams. The work of the project manager is included in your support plan.
Depending on your Basic or Standard support plan, we guarantee a response time of 5 to 15 days. Your Project Manager will endeavour to put the assignment on the agenda as quickly as possible.
Together with your Project Manager, you determine the tasks of the employee. The Project Manager will present the employee with the various tasks that will be entrusted to him/her.
Depending on the case, the member or the Project Manager will be entrusted with the briefing to the collaborator.
For any question concerning the quality of the service: the Account Manager or the 24PM Management.
For any question concerning the mission: your Project Manager.
24PM offers its future new members the SUCCESS PACK. This pack allows you to start smoothly. This formula guarantees €5,000 in annual savings following the recommendations the audit report. This package is worth 425 € including travel to your company and is fully reimbursed in case of failure.
We also offer you the opportunity to talk to one of our Account Managers and/or Project Managers.
Yes. The B2B SDD mandate is intended for professionals. It allows you to pay a single or regular invoice in euros to a creditor and to set up a payment schedule if necessary. It then allows all invoices to be settled automatically, enabling the member and 24PM to work in complete peace of mind.
In a desire for healthy growth and in its desire to compress the rates for its members as much as possible, 24PM imposes a deposit on all new members.
In order to guarantee payment of the amount of the support plan and additional costs, the member shall provide a financial guarantee of between €1,000.00 and €10,000.00, which shall be fixed when the contract is concluded.
This guarantee is returned to the member who leaves the co-op.
For your convenience, in order to avoid the large number of documents issued, we propose to increase your guarantee limit.
The amount of the financial guarantee can be increased during the course of the collaboration by means of a request made by the member via his intranet or by 24PM via the Project Manager. It can also be increased spontaneously by the member, provided that the total amount paid does not exceed € 10,000.00.
Each member can decide on the billing rhythm: 24PM issues a document as soon as the future invoice reaches half of the financial guarantee.
Members can consult their financial situation at any time by logging on to their intranet where their trust and guarantee accounts are listed.
The director of the company may bind any legal or natural person having the status of a company.
If a user hires a company without having the authority to do so, he/she becomes personally liable for the 24PM membership.
The contract concluded between the member and 24PM by subscribing to one of the above-mentioned support plans is for an indefinite period.
It shall be terminated by either party giving one month's notice by registered letter.
Yes. Means an agreement and agreement of both parties. We advise you to contact your Project Manager.
Yes. We suggest that you include in your Memorandum of Association the acts of the management before incorporation. As soon as your company is set up, make sure you give your VAT number to the Project Manager.
Yes. Although very rare! We invite you to take note of the reason with the Project Manager or the management of 24PM.
A member whose contract has been terminated may request the return of his financial guarantee.
24PM has 12 months to return the balance of the financial guarantee to a member.